Privacy Policy

This Privacy Policy explains how Tropical Express (“we,” “us,” or “our”) collects, uses, and protects information when you visit tropicalexpresswa.com. By using this website, you agree to the practices described below.

Information we collect

We only collect information you choose to give us and basic analytics about how the site is used:

• Contact form details. When you submit our contact form, we collect the name, email address, phone number, and message you provide so we can respond to your inquiry.
• Usage data. Like most websites, we use analytics tools (such as Google Analytics via Google Tag Manager) that collect standard, non-identifying information — pages visited, device and browser type, and general location — to understand how the site is used and improve it.

How we use your information

We use the information we collect to:

• Respond to your messages, questions, and event or catering requests;
• Operate, maintain, and improve our website and services;
• Understand site traffic and visitor preferences in aggregate.

We do not sell your personal information.

Cookies & tracking

This site uses cookies and similar technologies for analytics. You can disable cookies in your browser settings; some features of the site may not work as intended if you do.

Third-party services

We rely on trusted third-party providers to run this site, including our form provider (Web3Forms), analytics (Google), our hosting platform, and our online-ordering partner (the joe coffee app). These providers process data under their own privacy policies.

Data retention & security

We keep contact-form submissions only as long as needed to respond to and follow up on your inquiry, and we take reasonable measures to protect the information we hold. No method of transmission over the internet is 100% secure.

Your choices

You may request that we access, correct, or delete the personal information you have submitted to us by contacting us using the details below.

Children’s privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with an updated effective date.

Contact us

Questions about this policy? Reach Tropical Express at (509) 989-6532 or [email protected], or write to us at 6494 W Skagit Ave Suite 110, Kennewick, WA 99336.